CASE STUDY · WEBSITE · DASHBOARD · AUTOMATION

ONE SYSTEM.
FULLY CONNECTED.

A private boat tour business in Copenhagen needed more than a good-looking website: it needed a way to sell, operate and follow up without manual work.

VISIT THE LIVE SITEwww.seaduced-experience.com
CLIENT
Seaduced Experience
LOCATION
Copenhagen, Denmark
SERVICES
Web design · Development · UX · Dashboard · Automation
DELIVERABLES
Booking website, admin panel and automated flows
01 / THE CHALLENGE

Sell premium experiences, without friction.

Guests book from their phone, often while passing through the city. The site had to convey the quality of the service and lead to a booking in very few steps.

02 / THE APPROACH

Design the system, not just the screens.

Website, dashboard and automations share data and visual language. Every booking that comes in through the site shows up in the dashboard and triggers the right messages.

03 / THE RESULT

Less admin, more time on the water.

The team sees every booking in one place, understands when demand peaks, and lets the system take care of follow-up.

01 / WEBSITE

WHERE THE JOURNEY
BEGINS.

A clear, premium journey: from discovering the destination to confirming a private booking, with the confidence that everything is taken care of.

  • Editorial design with serif type and a warm palette
  • Built-in language switcher
  • Price and cancellation policy visible at booking
  • Responsive, mobile-friendly layout
Seaduced Experience website view: Landing
02 / DASHBOARD

THE BUSINESS,
IN CONTROL.

An admin panel for the day to day: which bookings came in, who is sailing today, which days are full and how the business is performing.

  • Direct and GetYourGuide bookings unified
  • Statuses and filters to find any booking
  • Block time slots straight from the calendar
  • Analytics with actionable suggestions
Seaduced Experience dashboard view: Notifications
03 / AUTOMATION SYSTEM ACTIVE

THE SYSTEM
KEEPS WORKING.

Follow-up, booking recovery and proactive support, automatically triggered at the right moment, without anyone having to remember.

01

After the experience

As soon as the tour ends, the system automatically sends a thank-you email and invites the guest to leave a review.

  1. ●EXPERIENCE ENDS
  2. ✉︎EMAIL SENT
  3. ✓REVIEW REQUESTED
02

Unfinished booking

If a guest starts a booking but doesn't complete payment, the system detects the abandonment and sends a reminder.

  1. ●BOOKING STARTED
  2. ✉︎PAYMENT INCOMPLETE
  3. ✓FOLLOW-UP SENT
03

Booking error

If something goes wrong during checkout, the system detects the issue and contacts the customer to offer help.

  1. ●ERROR DETECTED
  2. ✉︎CUSTOMER CONTACTED
  3. ✓HELP OFFERED
04 / TOGETHER

THREE PIECES.
ONE SYSTEM.

  • 01WEBSITETurns visits into bookings.
  • 02DASHBOARDKeeps operations in order.
  • 03AUTOMATIONLooks after guests before and after.
VISIT THE LIVE SITEwww.seaduced-experience.com ← MORE PROJECTS